Mike has been an insurance professional for over 30 years. Immediately after college, he began his career in the industry as a life insurance agent. Two years later he helped establish one of the first independent marketing groups in the industry and worked to create an innovative Agent Owned Reinsurance Company, giving agents equity in the business they wrote. In 1987, he founded New West Insurance with the objective of building one of the strongest service organizations in the industry – catering to very high end producers. From 1990 through 2005, Mike served on the Board of Directors for Elar LLC, another producer owned reinsurance company. Elar was successful in generating over 100 million in profit for its partners. Mike is a principal with Insurance Designers of America (IDA) and currently serves on its board of directors. He consistently qualifies for the International Forum, MDRT, and Top of The Table, where he recently served on the Program Committee. He is also a member of the AALU. In addition to overseeing the business direction for IDA-New West, Mike is responsible for the development and maintenance of our alliances with strategic partners and carriers.

Pam has been active in insurance management for over 20 years. She began her career in life insurance management in 1978 in the new business and underwriting departments of a major life insurance company. Pam was later promoted to a management position in which she was responsible for overseeing one of the industry’s largest annuity departments, with a staff of 90 employees. She joined IDA-New West at its inception in 1987 and has managed the administrative staff for 20+ years. Pam has extensive experience in underwriting and her knowledge is complemented by excellent negotiating skills that allow IDA-New West to consistently deliver exceptional underwriting results. Pam is involved in overseeing all aspects of case management, agent contracting, commissions and sales administration.

Jenna manages all formal new business cases. Originally from the east coast, Jenna graduated with a B.S. in Business Management from Providence College in Rhode Island. Jenna had Property & Casualty insurance and an accounting background prior joining IDA New West. Jenna’s strong customer service and administrative skills are a great addition to our team.

Jen originally joined IDA-New West in 1995 after completing college with a degree in Community Health. She returned to New West after obtaining an additional A.S. degree. Jen has experience in both underwriting and life insurance administration and is currently responsible for all internal insurance licensing functions.

Mark was formerly a producer with Northwestern Mutual in Boise, Idaho before joining the team at IDA-New West. He studied environmental science at the University of Oregon, earning his degree in 2001. In 2005 he relocated to Sun Valley to head our New Business department. He now manages marketing efforts and is responsible for national accounts, life settlements and advanced marketing programs. Mark’s broad knowledge of the life insurance business and his ability to assist in point-of-sale is a considerable asset to our producers.

Kayla is originally from Sun Valley and joined IDA New West in 2006, when she relocated back to the area from Spokane, Washington. Kayla has both a nursing and business background. She currently works with Jenna to manage the new business department, processing all formal cases and assisting with medical underwriting challenges on trial submissions. Kayla brings a great deal of administrative skill and experience to her position. Her medical and underwriting knowledge, along with her skill at working with carriers allows her to get our producers unparalleled results.

Erin has a B.B.A in Accounting from Gonzaga University and worked as an accountant in the Sun Valley area before joining our team in early 2009. Erin is responsible for all commission functions. With her strong accounting skills and dedication to customer service, she is capable and eager to assist our producers.

Melissa comes to IDA-New West with over ten years of business and marketing experience. She graduated from the McLaren School of Business at the University of San Francisco with a B.S.B.A. in Marketing. Melissa is responsible for producer contracting and assists in running illustrations. Her extensive marketing and communication skills are an invaluable resource for our producers.
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